West Malaysia Wholesale FAQ & Factory Direct Export

Everything about Min Order, free samples, factory direct export, West & East Malaysia freight, payment, lead time, OEM/ODM, RCEP and warranty.

1. Minimum Order Quantity (Min Order) Policy

CoreLinkBase applies a unified Min Order for all products:

  • All Products - Min Order 100 pieces (all 8 products across Essential, Practical and Curated tiers).

Mixed models within the same tier are accepted to help you build a balanced assortment.

2. Free Sample Policy

All product samples are free. The deposit rule depends on unit value:

  • Low-value samples (Essential tier): no deposit required, freight collect.
  • High-value samples (Practical & Curated tiers): refundable deposit required, freight collect.
  • The deposit is 100% offset against your first bulk order, effectively making the sample free.

Full policy: Sample Policy.

3. Factory Direct Export Process

The standard flow is:

  1. Direct sourcing and packing of your order.
  2. Truck transport to Shenzhen consolidation warehouse (2-3 days).
  3. Sea freight from Shenzhen to West Malaysia ports (7-10 days).
  4. Port customs clearance and quality inspection (1-2 days).
  5. West Malaysia distribution to Selangor, Kuala Lumpur, Johor, Penang and all other states.

Total lead time for stock items: approximately 12-17 working days (factory production 5-7 days + Shenzhen consolidation 1-2 days + sea freight 7-10 days).

4. West Malaysia Freight Rates
  • West Malaysia: free shipping on orders of 500 pieces or more.
  • Other West Malaysia states (Johor, Penang, Perak, Negeri Sembilan, Melaka, Kedah, Pahang, Terengganu, Kelantan, Perlis, Putrajaya): charged by distance.

Request an exact freight quote with your state, product mix and quantity.

5. East Malaysia Transit Rules

East Malaysia (Sabah & Sarawak) orders require sea freight transit:

  • Additional freight applies.
  • Extra 3-5 days transit time.
  • We recommend consolidated shipping (combine multiple SKUs / orders) to reduce per-unit cost.
6. Payment Methods
  • Bank Transfer (Bank Transfer): 30% deposit upon order confirmation, 70% balance payable upon copy of shipping doc.
  • PayPal: accepted for small sample / trial orders.

Proforma invoice and commercial invoice are provided for every shipment.

7. Delivery Lead Time
  • Stock items: total lead time 12-17 working days (factory production 5-7 days + Shenzhen consolidation 1-2 days + sea freight 7-10 days).
  • Customized orders: 20-30 working days depending on OEM/ODM complexity (printing, engraving, custom packaging).
8. OEM/ODM Customization Service

We support full OEM/ODM for retail branding:

  • Silk-screen printing of your logo on product surfaces.
  • Laser engraving for a premium, durable finish.
  • Custom color boxes and retail-ready packaging.

Min Order for customization may differ from standard Min Order - confirm with your sales contact.

9. RCEP Tariff Preferences

CoreLinkBase is RCEP certified. Qualified shipments from China to Malaysia can benefit from reduced or zero tariff rates under the Regional Comprehensive Economic Partnership agreement, lowering your landed cost.

We provide RCEP Certificate of Origin documents on request.

10. After-Sales Warranty

All CoreLinkBase products carry a 24-month warranty against manufacturing defects.

Report defects with photos within the warranty period; we will replace or credit the defective units.

Request a Wholesale Quote

Tell us your state, product and quantity - we reply within 24 hours.